Frequently Asked Questions
Find quick answers about orders, delivery, returns and your account.
Shipping
Where do you ship?
We ship across the United States and to select countries worldwide. Delivery timelines vary by destination, and duties and taxes are shown at checkout where available.
When will my order dispatch?
Orders are processed Monday to Friday. Please allow 1 to 2 business days for processing before your order ships.
Do you offer free shipping?
Standard shipping is free on orders over $100. Below that it is $8, and express delivery is $18.
Still Need Help?
Our team is here to help. Get in touch through any of the options below.
Support Hours
Mon – Fri, 9am – 6pm PT